BTFX

I am not sure how they operate with a EU license - but seems Malta is not as safe as the name and EU sggests. They have absolutely no clue about their offering, for example their swaps are all over the place and noone even knows to answer how they calculate them. Further, I asked them to issue a simple statement for my annual trade results in 2015. Basically a one pager confirming my closed P/L for the year 2015 at BTFX and they refused to do it. I have reached out to 17 brokers that I traded with last year all - BUT BTFX - have issued the statement to me, many even same day. So not sure what is going on there but BEWARE they have no idea what they are doing and your money is most likely in danger with them!

Unfortunately I had a business with BTFX. What can I conclude is they are typical scammers. My account number with them is 15073 and they have frozen it completely. It is usual promises that withdrawal will be done soon or already done but nothing happens. First request was made in the end of January, it is March right now and my funds are still not returned. Sometimes they don't accept my requests to resolve the problem by rejecting the phone calls or even not picking up the phone. 2016-03-11 Dishonest company. Two months can't withdraw their money. Manager Peter Laursen writes that the money withdrawn, but it is actually a hoax. Recently just ignores all emails. Scammers.