This is an update to my review from last year. These guys have switched LPs two times in my tenure here, and every switch has been worse and worse. The spreads keep getting wider and wider, I've noticed a lot of slippage recently (and I'm trading very small amounts), and customer service has decreased dramatically. Withdrawals have taken 4-5 business days (as opposed to their stated 1-2) and the fees on withdrawals and deposits have gone up. All in all it's been a worse experience over the past year and a half for me. Terrible spreads and execution coupled with terrible customer service that is slow to respond and doesn't address concerns. There are so many good brokers that have opened up recently, no need to screw around with these guys. A good rule of thumb i've noticed, if the broker accepts deposits less than $500, be careful. 2015-03-05 4 Stars So far so good with this broker. They have decent spreads (not the greatest during news though). Slippage is really low also. Never really had an issue with execution. A note on the spreads, during some recently news (a medium impact event on FF) the spreads opened up to about 30 pips on the AUDUSD. I had my SL at BE and was "stopped" out nowhere near the actual price. I e-mail AssetsFX right away saying that isn't acceptable and they honored my TP level! I have never seen a broker do this. I haven't withdrawn yet so I can't speak on that. They seem to an honest broker with a genuine care for clients. The reason for 4 stars is because I haven't withdrawn yet which is one of the most important aspects.
glockman Oct. 8, 2015
Started trying them out today, since I was inclined to use a service in my area. Their spread jumps to 30 pips on a dime, if price moves 20 in one bar on the 1 min chart, the spread will go from it's average 15 pips to a dashing 30 and stay there for a while. As an ECN that charges commission, these spreads are ridiculous. Am going to try them out during high liquidity but I would never ever use them after London closes.
Alex Gee Jan. 26, 2015
I've been trading with AssetsFX for about 3 months, and my experience so far has been great. their execution is very fast, they use segregated accounts and the spreads are excellent. Have not asked for a withdrawal yet so can't comment on that but the fact that they return funds to paypal is a good thing to me. On teh negative side, I wish the commission was lower but oh well. Also they allow you to trade gold in mini or micro lots (10oz or 1oz) contracts which is unheard of. Overall very satisfied.